Delivery Information

https://www.urbanoud.co.uk/ is committed to excellence and the full satisfaction of our customers. https://www.urbanoud.co.uk/ proudly offers shipping services. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times.

SHIPPING
All orders for our products are processed and shipped out in 1–14 business days. Orders are not shipped or delivered on weekends or holidays. 

WRONG ADDRESS DISCLAIMER
It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

RETURN REQUEST DAYS
https://www.urbanoud.co.uk/ allows you to return its item (s) within a period of Urban oud days. Kindly be advised that the item (s) should be returned unopened and unused.

OUT OF STOCK ITEM PROCESS
In case of out-of-stock, https://www.urbanoud.co.uk/ Send available items first and send remaining items when items arrive back in stock

MPORT DUTY AND TAXES
When working with https://www.urbanoud.co.uk/, you have the following options when it comes to taxes as well and import taxes: customer will need to settle fees when arriving in the destination country

ACCEPTANCE
By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.

CONTACT INFORMATION
In the event you have any questions or comments please reach us via the following contacts:

Email - urbanoudltd@gmail.com

Number:- +447880286117

Address:-57 THORNFIELD HOUSE ROSEFIELD GARDENS LONDON England E14 8EP United Kingdom